Every now and then, we receive a support ticket that might seem complicated at the time but the solution is so simple that we’d be foolish not to share…

Upgrading your software with the latest releases is absolutely vital to keeping your website current, functional, and secure.

When a program is outdated, it’s just like an automobile that hasn’t been serviced recently, it starts to act wacky and sometimes shut down. Programs react similarly so don’t forget to upgrade your software (and service your cars!).  Also, websites with old software tend to get hacked (vandalized) more often.

For instance, Fido’s control panel actually displays a green icon in the bottom right-hand corner that will alert users when an update is available. Click on the icon and select the latest version. Fido will then perform upgrade. Log out and log back in to see that the upgrade has been applied. Click here for a doco with screenshots explaining the process.

If you’ve installed software such as Joomla, with Fantastico, our automated software installer, you’ll find it a simple matter to update things through Fantastico.

To upgrade your Joomla website:

Log in to cPanel
Ensure that you have plenty of disk space
Backup your current site
Scroll down to software/services
Click on Fantastico De Luxe icon

If you see something like the message below, there is a newer version of the software (eg: Joomla and WordPress) that needs to be updated:

UPDATE NOW!
Following installations are not up-to-date. Keep your installations secure and up-to-date and ensure that future versions of Fantastico will be able to maintain your installations by updating now.

Joomla 1.5
Location Installed Version Upgrade Link
/ 1.5.11 Upgrade to 1.5.15 (<— click this link and follow instructions)

WordPress
Location Installed Version Upgrade Link
/blog 2.8 Upgrade to 2.9.2 (<— click this link and follow instructions)

You can find information on how to use cPanel in your initial Welcome email or via emailing our support team. If none of this makes sense to you, you probably don’t have any software installed on your website!

NOTE: Please ensure that you have an adequate amount of disk space to perform the upgrade. If you do not have enough disk space the upgrade will fail during the process.

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