Archive for the ‘Hosting’ Category

A client of ours recently employed the services of an SEO (Search Engine Optimization) company. They sent her a “report” of the work that they had done to date which she sent to us and, as a result, prompted us to do a bit of digging, as the info in the report just wasn’t quite right… Read the rest of this entry »

A quick summary of what’s up with the White Dog… Read the rest of this entry »

Do you have problems training new staff members?  Do you forget how to do those little tasks that only need to be done every 6 months?  Do you have complex processes that you need to write down so you can refine them?  Do you want to be able to establish that your business has valuable intellectual property?  There’s a solution … and it’s not expensive!! … Read the rest of this entry »

Have you ever tried to start your car with your house keys? How about using your office key to unlock the front door of Westpac afterhours? You’d never think of it right… or would you?   [Don't answer that!] … Read the rest of this entry »

An important word of caution – White Dog Green Frog will never send you a mailed letter about your domain renewal. Our customers have been getting a fair amount of these letters lately from other organizations such as Domain Renewal Group or one received just the other day from Domain Name Group… Read the rest of this entry »

Recently we’ve received many support calls which relate to people’s Internet connections, their speed or being unable to connect to services such as Google or their email… Read the rest of this entry »

Every now and then, we receive a support ticket that might seem complicated at the time but the solution is so simple that we’d be foolish not to share… Read the rest of this entry »

Here are five email problems we get calls about all the time … Read the rest of this entry »

Curious about your website statistics? Want to know where your site traffic is coming from? Check out Awstats!… Read the rest of this entry »

The internet is changing in a big way today (May 5th 2010) – security is being added to the domain naming system (DNS).

It looks like it won’t affect most people as the ISPs will “insulate” people’s routers from seeing the changes. However, if you’re in IT, this is essential knowledge…

Read more here.

The intention is to add further security validation to the domain naming system so it’s harder for the baddies to “take over” websites such as your favourite banking site. For the next month or so, they’re effectively running a trial and they’ll be turning on the real thing in about 30 days – see the article for more information.