Archive for the ‘Technical Support’ Category

Often times we receive quite a few support tickets that might seem complicated at the time but the solution is so simple that we’d be foolish not to share. Upgrading your software with the latest releases is vital to keeping your program current, functional, and secure.

When a program is outdated, it’s akin to an automobile that hasn’t been serviced recently, it starts to act wacky and sometimes shut down. Programs react similarily so don’t forget to upgrade your software (and service your cars!).

Curious about your website statistics? Want to know where your site traffic is coming from? Check out Awstats!

Awstats is a feature that can be found under the Logs section in your sites’s cPanel and is a graphical representation among many others: the number of visitors, the pages most viewed, the length of time the visitor was navigating through your site, the OS and browser used to access your site, and the search keywords/keyphrases used to find your site plus much much more.

Awstats is “the best thing sinced sliced bread” and is a useful tool to aid in the marketing of your site.