The use of Wikis for online process documentation

Do you have problems training new staff members?  Do you forget how to do those little tasks that only need to be done every 6 months?  Do you have complex processes that you need to write down so you can refine them?  Do you want to be able to establish that your business has valuable intellectual property?  There’s a solution … and it’s not expensive!! … Read the rest of this entry »

WDGF login access

Have you ever tried to start your car with your house keys? How about using your office key to unlock the front door of Westpac afterhours? You’d never think of it right… or would you?   [Don't answer that!] … Read the rest of this entry »

SCAM WARNING: Receiving letters about your domain name

An important word of caution – White Dog Green Frog will never send you a mailed letter about your domain renewal. Our customers have been getting a fair amount of these letters lately from other organizations such as Domain Renewal Group or one received just the other day from Domain Name GroupRead the rest of this entry »

Funny of the month – Parking space

Paddy was driving down the street in a sweat because he had an important meeting and couldn’t find a parking space. … Read the rest of this entry »

Choosing the right domain name for your business

Choosing the right domain name for your business is really important, and it’s something you should be checking constantly while you’re looking for a suitable name for your business.  Several times people have come to us with new businesses to get their website developed, and it’s been very hard or impossible to find a domain name sounding anything like their business name and they’ve had to settle for an ugly compromise! Read the rest of this entry »

A note on service

Recently we’ve received many support calls which relate to people’s Internet connections, their speed or being unable to connect to services such as Google or their email… Read the rest of this entry »

Google’s new search index “Caffeine”

Have you been to Google in the past few days? Of course you have. But! Have you noticed anything different about Google?

Google has just substantially changed the way they index websites. Here’s the official announcement from Google:

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Social media for your business in 7 easy steps

You’ve probably heard so much about Social Media lately that your eyes are glazing over every time you hear about it. You may also be thinking, yes, it’s probably something I need to do for my business, but who has the time? Indeed, who has the time to sit on Facebook, Twitter or LinkedIn all day connecting with people? … Read the rest of this entry »

Website tip – How to get your website right the first time

One of the most important things when designing a new website is to be clear about what the website is for, and who it is aimed at.  This might sound like fairly basic stuff, but it’s absolutely foundational and often doesn’t get thought about too much.  I’d like to take a moment to address why this is so important, and why getting really clear about these two things can save you an enormous amount of both time and money in getting your new website up and running… Read the rest of this entry »

Tech tip – Upgrade your software

Every now and then, we receive a support ticket that might seem complicated at the time but the solution is so simple that we’d be foolish not to share… Read the rest of this entry »